Customer Experience Specialist | Flexible Schedule & Growth

Lara Sandlin - State Farm Agent; Clayton (LA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

License reimbursement

Group life insurance

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency located in Clayton, Louisiana, is looking for a Customer Relations Representative. This role involves managing customer inquiries, resolving issues, and enhancing customer experiences through exceptional service. The ideal candidate should possess strong communication and problem-solving skills, with experience in customer service preferred. The agency offers a supportive environment with several benefits, including health insurance and opportunities for advancement.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Job description

An insurance agency located in Clayton, Louisiana, is looking for a Customer Relations Representative. This role involves managing customer inquiries, resolving issues, and enhancing customer experiences through exceptional service. The ideal candidate should possess strong communication and problem-solving skills, with experience in customer service preferred. The agency offers a supportive environment with several benefits, including health insurance and opportunities for advancement.