Customer Care & Relations Specialist — Flexible Schedule

State Farm Agent; Town of Carmel (NY); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Carmel, NY seeks a Customer Relations Representative to provide exceptional service and manage customer inquiries. This entry-level role offers opportunities for career advancement and includes a supportive office environment. Ideal candidates possess strong communication and problem-solving skills, with a preference for prior customer service experience. Compensation ranges from $50,000 to $65,000 annually, alongside various benefits including health insurance and flexible scheduling.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Job description

A local insurance agency in Carmel, NY seeks a Customer Relations Representative to provide exceptional service and manage customer inquiries. This entry-level role offers opportunities for career advancement and includes a supportive office environment. Ideal candidates possess strong communication and problem-solving skills, with a preference for prior customer service experience. Compensation ranges from $50,000 to $65,000 annually, alongside various benefits including health insurance and flexible scheduling.