Customer Relations Specialist - Flexible Schedule & Benefits

Melbaballard; Florida; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency is seeking a Customer Relations Representative to enhance customer experiences and support community needs. This full-time role in Florida involves managing inquiries, resolving issues, and assisting with client retention. Candidates with strong communication and problem-solving skills are preferred, along with a bilingual advantage in Spanish. Competitive salary ranging from $45,000 to $65,000 annually with benefits including flexible scheduling and opportunities for advancement.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

High-stress management

Bilingual Spanish

Job description

A leading insurance agency is seeking a Customer Relations Representative to enhance customer experiences and support community needs. This full-time role in Florida involves managing inquiries, resolving issues, and assisting with client retention. Candidates with strong communication and problem-solving skills are preferred, along with a bilingual advantage in Spanish. Competitive salary ranging from $45,000 to $65,000 annually with benefits including flexible scheduling and opportunities for advancement.