Customer Relations Specialist - Dental

compasshealthnetwork; Weldon Spring (MO); On-site; USD 32,000 - 48,000; Full time

Job summary

Compass Health Network in Weldon Spring, MO is seeking a Customer Relations Specialist to be the welcoming face of our clinic. You will greet patients, help with check-in and check-out for primary care, dental, behavioral health, and specialists, and assist with basic front-desk tasks.

The role emphasizes friendly interaction, accurate insurance verification, and collecting co-pays, supporting day-to-day operations to keep the clinic running smoothly and warmly for every patient from the first

Qualifications

• Greeting patients and handling check-in/check-out for multiple services.
• Verify insurance and demographics; collect co-pays.
• Support day-to-day clinic operations for smooth workflows.

Responsibilities

• Greet patients and manage check-in/check-out for appointments across services.
• Verify insurance information and demographics; process co-pays.
• Assist front-desk tasks to keep the clinic running efficiently.

Skills

Customer service

Patient check-in

Insurance verification

Cash handling

Job description

Be the welcoming face and first point of contact for our organization—and help create a positive experience for every visitor and caller.
Schedule: Mon-Thur, 7:15a-6:15p

Are you a friendly, organized professional who thrives in a fast-paced environment? We’re looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team.

As a CRS, you'll greet patients, manage check-in and check-out for appointments (including primary care, dental, behavioral health, and specialists), verify insurance and demographic information, and collect co-pays. You’ll also support day-to-day clinic operations to ensure things run smoothly and efficiently.

This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction.