Customer Relations Specialist - Dental

compasshealthnetwork; Moberly (MO); On-site; USD 32,000 - 45,000; Full time

Job summary

Compass Health Network is seeking a Customer Relations Specialist to be the welcoming face of our clinic and a key member of the integrated care team. You will greet patients, manage check-in/check-out for appointments across primary care, dental, behavioral health, and specialists, and ensure a smooth patient experience from the first contact.

The role also involves verifying insurance details, collecting co-pays, and supporting daily clinic operations in a fast-paced environment.

Responsibilities

• Greet patients and visitors as the first point of contact
• Manage check-in and check-out for appointments across services
• Verify insurance and demographic information
• Collect co-pays and support day-to-day clinic operations

Job description

Be the welcoming face and first point of contact for our organization—and help create a positive experience for every visitor and caller.

Schedule: Monday, Tuesday, Thursday and Friday 7:15am-4:15pm, Wednesday 7:15am-5:00pm. 40 hours weekly.

Are you a friendly, organized professional who thrives in a fast-paced environment? We’re looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team.

As a CRS, you'll greet patients, manage check-in and check-out for appointments (including primary care, dental, behavioral health, and specialists), verify insurance and demographic information, and collect co-pays. You’ll also support day-to-day clinic operations to ensure things run smoothly and efficiently.

This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction.