Customer Relations Specialist

compasshealthnetwork; Raymore (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Compass Health Network is seeking a Customer Relations Specialist to welcome patients and callers, schedule and coordinate visits, and ensure a positive first impression in our clinic. You will greet patients, handle check-in/out for multiple services, verify insurance and demographics, collect co-pays, and support daily clinic operations to keep care moving smoothly for every patient.

This role thrives in a fast-paced environment and offers the opportunity to make a meaningful difference

Responsibilities

• Greet patients and manage check-in/check-out for appointments.
• Verify insurance and demographic information and collect co-pays.
• Support day-to-day clinic operations to ensure things run smoothly and efficiently.

Job description

Be the welcoming face and first point of contact for our organization—and help create a positive experience for every visitor and caller. Schedule: Tuesday- Friday: Tuesday & Wednesday 7:15a-5:45p. Thursday 7:45a-6:15p. Friday 7:15a-6:00p.

Are you a friendly, organized professional who thrives in a fast-paced environment? We’re looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team.

As a CRS, you'll greet patients, manage check-in and check-out for appointments (including primary care, dental, behavioral health, and specialists), verify insurance and demographic information, and collect co-pays. You’ll also support day-to-day clinic operations to ensure things run smoothly and efficiently.

This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction.