Customer Relations Specialist

compasshealthnetwork; Eldon (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Compass Health Network is seeking a Customer Relations Specialist to be the welcoming face of our clinic and a key member of the care team. You will greet patients, manage check-in and check-out for various appointments, verify insurance information, and collect co-pays.

This role also supports daily clinic operations to ensure smooth, efficient service. The ideal candidate thrives in a team environment, enjoys helping others, and delivers a positive first impression to patients and callers

Qualifications

• Friendly, organized professional with strong communication.
• Ability to multitask and maintain accuracy in a fast-paced clinic.
• Team player attitude and attention to patient experience.

Responsibilities

• Greet patients and visitors at check-in and check-out.
• Verify insurance and demographic information.
• Collect co-pays and assist with day-to-day clinic operations.

Skills

Customer service

Appointment scheduling

Insurance verification

Tools

Front desk software

Job description

Be the welcoming face and first point of contact for our organization—and help create a positive experience for every visitor and caller.

Schedule: Monday - Friday 7:00am-5:00pm.

Are you a friendly, organized professional who thrives in a fast-paced environment? We’re looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team.

As a CRS, you'll greet patients, manage check-in and check-out for appointments (including primary care, dental, behavioral health, and specialists), verify insurance and demographic information, and collect co-pays. You’ll also support day-to-day clinic operations to ensure things run smoothly and efficiently.

This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction.