Customer Relations Specialist

compasshealthnetwork; River View Township (MO); On-site; USD 34,000 - 48,000; Full time

Job summary

Compass Health Network in Missouri is seeking a Customer Relations Specialist to be the welcoming face of our clinic and a key part of our integrated care team.

You’ll greet patients, manage check-in and check-out for appointments across primary care, dental, behavioral health and specialists, verify insurance and demographics, collect co-pays, and support day-to-day clinic operations to ensure smooth, efficient service.

Qualifications

• Friendly, organized professional.
• Able to thrive in a fast-paced environment.
• Excellent interpersonal and team communication.

Responsibilities

• Greet patients and visitors as the first point of contact.
• Manage check-in and check-out for appointments across primary care, dental, behavioral health, and specialists.
• Verify insurance information and patient demographics; collect co-pays.
• Support day-to-day clinic operations to ensure smooth and efficient service.

Skills

Customer service

Communication

Team player

Organizational skills

Job description

Be the welcoming face and first point of contact for our organization—and help create a positive experience for every visitor and caller. Schedule: Monday - Friday 8:00am-4:30pm. 40 hours weekly.

Are you a friendly, organized professional who thrives in a fast-paced environment? We’re looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team.

As a CRS, you'll greet patients, manage check-in and check-out for appointments (including primary care, dental, behavioral health, and specialists), verify insurance and demographic information, and collect co-pays. You’ll also support day-to-day clinic operations to ensure things run smoothly and efficiently.

This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction.