Customer Relations Specialist

compasshealthnetwork; Beaumont (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Compass Health Network in Beaumont, TX is seeking a Customer Relations Specialist to be the welcoming face of our clinic and a key part of the integrated care team.

You will greet patients, manage check-in and check-out for appointments across primary care, dental, behavioral health, and specialists, verify insurance and demographic information, and collect co-pays. You will support day-to-day clinic operations to ensure smooth, efficient patient experiences from the very first interaction.

Responsibilities

• Greet patients and families as the welcoming face of the clinic.
• Manage check-in and check-out for appointments across primary care, dental, behavioral health, and specialists.
• Verify insurance and demographic information for patients.
• Collect co-pays and other payments as applicable.
• Support day-to-day clinic operations to ensure smooth, efficient patient experiences.

Job description

Be the welcoming face and first point of contact for our organization—and help create a positive experience for every visitor and caller.

Schedule: M-F 8a-5p

Are you a friendly, organized professional who thrives in a fast-paced environment? We’re looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team.

As a CRS, you'll greet patients, manage check-in and check-out for appointments (including primary care, dental, behavioral health, and specialists), verify insurance and demographic information, and collect co-pays. You’ll also support day-to-day clinic operations to ensure things run smoothly and efficiently.

This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction.