Customer Relations & Growth Specialist

Mysfinsurance; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Paid time off

Opportunity for advancement

Job summary

State Farm Agent Team Member in Rosedale, NY is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the growth of the agency. You will resolve inquiries, update records, and contribute to retention efforts, while collaborating with fellow team members to meet community needs.

The role offers a full-time schedule with opportunities for advancement and a supportive, community-focused environment.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Strong communication and problem-solving skills.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Stress management

Job description

State Farm Agent Team Member in Rosedale, NY is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the growth of the agency. You will resolve inquiries, update records, and contribute to retention efforts, while collaborating with fellow team members to meet community needs.

The role offers a full-time schedule with opportunities for advancement and a supportive, community-focused environment.