Customer Relations & Growth Specialist

Misty Rosser-White - State Farm Insurance Agent; Memphis (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company parties

Job summary

Misty Rosser-White - State Farm Agent is hiring a Customer Relations Representative to support daily operations and customers. You will grow the agency through meaningful client relations and act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

Grow your career as you help the community. We value attentive, sociable, and sales-minded professionals who will contribute to our team.

Qualifications

• Experience in sales (outside or inside) preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Job description

Misty Rosser-White - State Farm Agent is hiring a Customer Relations Representative to support daily operations and customers. You will grow the agency through meaningful client relations and act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

Grow your career as you help the community. We value attentive, sociable, and sales-minded professionals who will contribute to our team.