Customer Programs Lead – Operations & Delivery

Celestica; Richardson (TX); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Celestica in Richardson, TX seeks a Customer Program Management Specialist to oversee day-to-day activities of customer accounts, ensuring on-time deliveries and program schedules.

You will manage profitability with guidance, participate in pricing and contract terms, coordinate program tracking meetings with customers and internal teams, and provide performance reporting for reviews. A Bachelor's degree and relevant experience are required.

Qualifikationen

• Must have experience managing customer accounts and delivering on commitments.
• Involves pricing, bids, and contract terms with customers.
• Strong communication, negotiation, and problem-solving abilities.

Aufgaben

• Manage day-to-day activities of customer accounts to ensure on-time deliveries and project schedules.
• Forecast, plan, and monitor efficiency and execution of strategies.
• Participate in pricing/bid preparation and management of contract terms.
• Monitor and improve customer satisfaction; handle escalations and feedback.
• Coordinate program tracking meetings with customers and internal teams; report progress.
• Provide performance reporting for monthly Operations Reviews and quarterly Customer Performance Reviews.

Kenntnisse

Customer accounts

Pricing & bids

Contract terms

Stakeholder communication

Forecasting

Problem solving

Team leadership

Ausbildung

Bachelor's degree or equivalent

Tools

SAP

MS Excel

Jobbeschreibung

Celestica in Richardson, TX seeks a Customer Program Management Specialist to oversee day-to-day activities of customer accounts, ensuring on-time deliveries and program schedules.

You will manage profitability with guidance, participate in pricing and contract terms, coordinate program tracking meetings with customers and internal teams, and provide performance reporting for reviews. A Bachelor's degree and relevant experience are required.