Customer Orders & Relations Specialist

Motion Industries (MOT); Evansville (IN); On-site; USD 21,000 - 28,000; Full time

Job summary

Motion Industries is seeking a Customer Service Representative to accurately fulfill orders and manage incoming calls. You will quote prices, enter orders, and coordinate shipping while maintaining strong relationships with customers.

Roles involve negotiating pricing within policy, maintaining inventory visibility, and using company systems to process orders, track backorders, and handle returns. A high school diploma and 0–3 years related experience are typical.

Qualifications

• Requires a high school diploma or GED and 0–3 years of related experience.
• Strong communication, organizational, and time-management skills.
• Proficient use of business systems and email for order processing and coordination.
• Ability to multi-task and manage priorities in a fast-paced environment.

Responsibilities

• Responds to basic customer inquiries regarding products and quotes, and handles order entry.
• Places customer orders via telephone, fax, email, or in person and ensures accuracy.
• Maintains customer relationships to drive repeat business and supports process improvements.
• Expedites backorders and assists with returns as needed.

Skills

Communication skills

Attention to detail

Time management

Multi-tasking

Written and verbal communication

Education

High school diploma or GED

Tools

Microsoft Office

ERP/Business systems

Email systems

Job description

Motion Industries is seeking a Customer Service Representative to accurately fulfill orders and manage incoming calls. You will quote prices, enter orders, and coordinate shipping while maintaining strong relationships with customers.

Roles involve negotiating pricing within policy, maintaining inventory visibility, and using company systems to process orders, track backorders, and handle returns. A high school diploma and 0–3 years related experience are typical.