Customer Order & Relations Specialist

Genuine Parts Company; Roseburg (OR); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation pay

Sick pay

Holiday pay

Job summary

Motion Industries is seeking a Customer Service Representative to fulfill customer orders and handle incoming calls under close supervision. The role emphasizes accuracy, clear communication, and timely responses to customer inquiries.

Responsibilities include order entry, pricing within parameters, coordinating shipping, maintaining inventory, and fostering relationships to encourage repeat business. A high school diploma or GED and up to three years of related experience are typical

Qualifications

• High school diploma or GED required.
• 0–3 years of related customer service experience.
• Strong communication and multitasking abilities.

Responsibilities

• Respond to basic customer inquiries and provide quotes.
• Enter orders via phone, email, fax, or in person.
• Negotiate pricing within policy to support profits.
• Manage inventory levels and determine shipping methods.
• Build relationships to drive repeat business.

Skills

Reliability

Organization

Attention to detail

Communication

Multi-tasking

Computer skills

Product knowledge

Education

High school diploma or GED

Tools

Email

CRM systems

Information search

Job description

Motion Industries is seeking a Customer Service Representative to fulfill customer orders and handle incoming calls under close supervision. The role emphasizes accuracy, clear communication, and timely responses to customer inquiries.

Responsibilities include order entry, pricing within parameters, coordinating shipping, maintaining inventory, and fostering relationships to encourage repeat business. A high school diploma or GED and up to three years of related experience are typical