Customer Order & Relations Specialist

Genuine Parts Company; Town of Springdale (WI); On-site; USD 34,000 - 42,000; Full time

Job summary

Motion Industries is seeking a Customer Service Representative to fulfill orders and handle incoming calls under close supervision. You will provide quotes and enter orders, ensuring accuracy and timely processing.

The role emphasizes building customer relationships, maintaining inventory levels, and coordinating shipping, with a high school diploma or GED and 0–3 years of related experience preferred.

Qualifications

• Typically requires a high school diploma or GED.
• 0–3 years of related experience or equivalent.
• Customer service skills and basic computer literacy preferred.

Responsibilities

• Responds to basic customer inquiries regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences gross profit by negotiating sale and purchase prices within specified parameters.
• Builds customer relationships to drive repeat business and improve processes.
• Determines most cost-effective shipping method for customer orders.

Skills

Reliability

Communication skills

Multi-tasking

Time management

Basic computer skills

Education

High school diploma or GED

Job description

Motion Industries is seeking a Customer Service Representative to fulfill orders and handle incoming calls under close supervision. You will provide quotes and enter orders, ensuring accuracy and timely processing.

The role emphasizes building customer relationships, maintaining inventory levels, and coordinating shipping, with a high school diploma or GED and 0–3 years of related experience preferred.