Customer Order & Solutions Specialist

USA MOT Motion Industries, Inc.; Tampa (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

Motion Industries in Tampa, FL seeks a Customer Service Representative to fulfill orders and handle incoming calls under supervision. You will respond to inquiries, provide quotes, and enter orders across phone, fax, email, or walk-in channels.

Responsibilities include pricing within parameters to influence gross profit, maintaining inventory visibility, coordinating shipping, expediting backorders, and assisting Account Representatives to ensure customer satisfaction.

Qualifications

• High school diploma or GED required, 0–3 years related experience.
• Excellent written and verbal communication skills; strong organizational abilities.

Responsibilities

• Respond to basic customer inquiries, provide quotes, and enter orders.
• Place orders via phone, fax, email, or in person (counter sales).
• Negotiate sale and purchase prices within parameters to influence gross profit.
• Build customer relationships to drive repeat business and support process improvements.
• Determine cost-effective shipping methods and expedite backorders; support returns.

Skills

Reliability/organization/attention to

Communication skills

Multi-tasking/time management

Computer skills

Product knowledge

Education

High school diploma or GED

Tools

CRM systems

Internet search tools

Job description

Motion Industries in Tampa, FL seeks a Customer Service Representative to fulfill orders and handle incoming calls under supervision. You will respond to inquiries, provide quotes, and enter orders across phone, fax, email, or walk-in channels.

Responsibilities include pricing within parameters to influence gross profit, maintaining inventory visibility, coordinating shipping, expediting backorders, and assisting Account Representatives to ensure customer satisfaction.