Client-Facing Sales & Order Specialist

Talentify; Tampa (FL); On-site; USD 34,000 - 44,000; Full time

Job summary

Motion Industries in Tampa, FL is seeking a Customer Service Representative to accurately fulfill customer orders and handle incoming calls under close supervision.

You will respond to product inquiries, provide quotes, process orders by phone, email, or in person, and coordinate shipping to ensure on-time delivery. You will also assist with inventory checks and work with account teams to improve customer satisfaction.

Qualifications

• Reliability, organization, and attention to detail required.
• Strong communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.

Responsibilities

• Responds to basic customer inquiries and handles order entry.
• Places customer orders via telephone, fax, email, or walk-in.
• Negotiate pricing within parameters to influence gross profit.
• Adjust pricing when appropriate to meet customer demands while maximizing profit.
• Builds customer relationships to drive repeat business and improve processes.
• Maintains inventory levels to fulfill customer needs.
• Determine cost-effective shipping methods for orders.
• Coordinate with Account Representatives to ensure customer satisfaction.
• Expedite backorders and prepare orders for shipment.
• Handle customer returns and perform other duties as assigned.

Skills

Reliability

Communication

Multi-tasking

Computer skills

Product knowledge

Education

High school diploma or GED

Job description

Motion Industries in Tampa, FL is seeking a Customer Service Representative to accurately fulfill customer orders and handle incoming calls under close supervision.

You will respond to product inquiries, provide quotes, process orders by phone, email, or in person, and coordinate shipping to ensure on-time delivery. You will also assist with inventory checks and work with account teams to improve customer satisfaction.