Customer Orders & Solutions Specialist

Motion Industries (MOT); Belden (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Motion Industries, a leading distributor, seeks a Customer Service Representative to accurately fulfill orders and handle incoming calls. You will respond to product inquiries, provide quotes, and process orders via phone, fax, email, or in person.

In this role, you will influence gross profit by negotiating prices within set parameters, maintain inventory levels, source products, arrange shipping, and build lasting relationships to drive repeat business. High attention to detail required.

Qualifications

• High school diploma or GED; 0–3 years of related experience.
• Strong communication skills, both written and verbal.
• Ability to multitask and manage time effectively.

Responsibilities

• Respond to basic customer inquiries and provide quotes.
• Enter orders by phone, fax, email, or walk-in.
• Negotiate price within parameters to influence gross profit.
• Maintain inventory levels and source products for customers.
• Arrange shipping and expedite backorders.
• Build relationships to drive repeat business.

Skills

Reliability

Communication

Time management

Education

High school diploma or GED

Tools

Business systems

Internet research

Email/CRM

Job description

Motion Industries, a leading distributor, seeks a Customer Service Representative to accurately fulfill orders and handle incoming calls. You will respond to product inquiries, provide quotes, and process orders via phone, fax, email, or in person.

In this role, you will influence gross profit by negotiating prices within set parameters, maintain inventory levels, source products, arrange shipping, and build lasting relationships to drive repeat business. High attention to detail required.