Customer Order & Pricing Specialist

Motion; Woodridge (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Job summary

Motion Industries is seeking a Customer Service Representative in Woodridge, IL to accurately fulfill customer orders and handle incoming calls under close supervision. You will respond to inquiries, provide quotes, and process orders by phone, email, fax, or walk-in, while negotiating prices within set parameters to impact gross profit.

Key duties include maintaining inventory levels, expediting backorders, sourcing products, and ensuring timely shipping.

Qualifications

• Requires high school diploma or GED.
• Demonstrates reliability and attention to detail.
• Strong communication skills and ability to multi-task.

Responsibilities

• Responds to basic inquiries, quotes, and order entry.
• Places orders by phone, fax, email, or walk-in.
• Negotiate pricing within parameters to influence gross profit.
• Builds customer relationships to drive repeat business.
• Ensures inventory levels and expedites backorders.
• Handles returns and provides timely order fulfillment.

Skills

Reliability

Communication

Time management

Moderate computer skills

Product knowledge (preferred)

Education

High school diploma or GED

Tools

Business systems

Internet search capability

Job description

Motion Industries is seeking a Customer Service Representative in Woodridge, IL to accurately fulfill customer orders and handle incoming calls under close supervision. You will respond to inquiries, provide quotes, and process orders by phone, email, fax, or walk-in, while negotiating prices within set parameters to impact gross profit.

Key duties include maintaining inventory levels, expediting backorders, sourcing products, and ensuring timely shipping.