Customer Order & Pricing Specialist

Genuine Parts Company; Mot (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Motion Industries seeks a Customer Service Representative to fulfill orders and handle incoming calls under close supervision. The role emphasizes accurate order processing, quotes, and customer support to drive satisfaction.

The position requires a high school diploma or GED with up to three years of related experience. Strong communication and computer skills are essential for success.

Qualifications

• Requires high school diploma or GED; 0–3 years related experience.
• Equivalent combination of education and experience considered.
• Customer service skills preferred.

Responsibilities

• Responds to basic customer inquiries regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
• Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
• May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Orders items to ensure appropriate inventory levels are maintained for customers.

Skills

Attention to detail

Communication skills

Multi-tasking

Computer literacy

Product knowledge

Education

High school diploma or GED

Tools

Business systems

Internet research

Job description

Motion Industries seeks a Customer Service Representative to fulfill orders and handle incoming calls under close supervision. The role emphasizes accurate order processing, quotes, and customer support to drive satisfaction.

The position requires a high school diploma or GED with up to three years of related experience. Strong communication and computer skills are essential for success.