Customer Ops Specialist: Shipments & Accounts (Bonus)

RXO Inc.; Minnesota; On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

401(k) retirement plan

Health insurance

Job summary

RXO Inc. is seeking a Customer Operations Representative in Minnesota to support daily shipment activities and customer accounts. You will enter loads, schedule pickups, track status, and communicate updates to customers, helping to drive account growth and operational efficiency.

The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Some prior sales or customer service experience is a plus.

Qualifications

• Excellent verbal and written communication skills.
• Self-motivated with ability to work with minimal supervision or in a team.
• Ability to work in a fast-paced environment.
• 1 year of sales or customer service experience is preferred.

Responsibilities

• Enter loads and confirm shipment status notes.
• Schedule pickups and deliveries with warehouses and customers.
• Track shipments from start to finish and update customers.
• Resolve issues and share updates with the Sales Manager.
• Enter data into the TMS and prepare loads for accounting.

Skills

Communication skills

Teamwork

Attention to detail

Self-motivation

Tools

TMS

Job description

RXO Inc. is seeking a Customer Operations Representative in Minnesota to support daily shipment activities and customer accounts. You will enter loads, schedule pickups, track status, and communicate updates to customers, helping to drive account growth and operational efficiency.

The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Some prior sales or customer service experience is a plus.