Customer Operations Intern: Troubleshooting, Billing & Content

WithClutch; Raleigh (NC); On-site; USD 20,664 - 34,440; Part time

Job summary

WithClutch is seeking an intern to manage technical issues and provide exceptional customer support. You'll work closely with Engineering and Product Management teams, assist with documentation, and engage with users to solve problems effectively.

The ideal candidate is currently pursuing a Bachelor's degree and displays strong analytical and communication skills. Join us in Raleigh, North Carolina, for a dynamic opportunity to grow within a supportive and innovative environment.

Qualifications

• Currently pursuing a Bachelor's degree with a 3.0 cumulative GPA or higher.
• Strong written and verbal communication skills.
• Ability to work independently and cross-functionally.

Responsibilities

• Manage technical issues and troubleshoot problems.
• Collaborate with cross-functional teams on user-impacting issues.
• Assist in writing Help Center content.
• Engage with users in the Lucid Community.
• Communicate clearly and follow up with customers.

Skills

Technical troubleshooting

Communication skills

Analytical capabilities

Problem-solving skills

Content creation

Detail-oriented

Education

Currently pursuing a Bachelor's degree

Job description

WithClutch is seeking an intern to manage technical issues and provide exceptional customer support. You'll work closely with Engineering and Product Management teams, assist with documentation, and engage with users to solve problems effectively.

The ideal candidate is currently pursuing a Bachelor's degree and displays strong analytical and communication skills. Join us in Raleigh, North Carolina, for a dynamic opportunity to grow within a supportive and innovative environment.