Hybrid Customer Operations Intern - Problem-Solver & Content Creator

Lucid Software; Raleigh (NC); Hybrid; USD 20,664 - 27,552; Part time

Job summary

Lucid Software is seeking a part-time Customer Operations Intern for Fall 2026 in Raleigh, NC. This role involves managing technical issues, developing user support content, and collaborating with various teams to enhance product offerings.

The ideal candidate is pursuing a Bachelor's degree, has strong communication skills, and is detail-oriented. This hybrid position requires in-office work two days per week, promoting teamwork and direct user engagement.

Qualifications

• Currently pursuing a Bachelor's degree with a 3.0 GPA or higher.
• Strong written and verbal communication skills.
• Detail-oriented and able to manage multiple initiatives.

Responsibilities

• Manage technical issues and escalate user problems.
• Collaborate with Engineering and Product teams.
• Investigate cancellation and refunds requests.

Skills

Technical troubleshooting

Written communication

Analytical capabilities

Problem-solving

Content creation

Team collaboration

Education

Currently pursuing a Bachelor's degree

Job description

Lucid Software is seeking a part-time Customer Operations Intern for Fall 2026 in Raleigh, NC. This role involves managing technical issues, developing user support content, and collaborating with various teams to enhance product offerings.

The ideal candidate is pursuing a Bachelor's degree, has strong communication skills, and is detail-oriented. This hybrid position requires in-office work two days per week, promoting teamwork and direct user engagement.