Customer Onboarding & Admin Specialist

The Suddath Companies; Jacksonville (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401(k) with company match

Weekly pay

Paid time off & holidays

Tuition reimbursement

Job summary

The Suddath Companies in Jacksonville, FL is seeking a Customer Service Representative to provide administrative support for hiring and onboarding activities, KPI reporting, and special projects. You will assist with recruiting, screening, and setting up pre-employment processes, while maintaining accurate documentation and cross‑department coordination.

Ideal candidates have at least 2 years of office experience, excellent communication skills, and proficiency with Microsoft Office.

Qualifications

• High School Diploma or GED or equivalent is required.
• Minimum of 2 years direct or active office experience preferred.
• Excellent communications skills are required.
• Proficiency with Microsoft Office and ability to learn new software quickly.

Responsibilities

• Maintain documentation files and electronic records.
• Prepare and analyze reports and KPI metrics as required.
• Assist with recruiting and screening applicants.
• Set up screening classes and medical/testing for new employees.
• Process new hire paperwork and onboard new staff.
• Record meeting minutes and action items.
• Support departmental presentations and coordination with teams.

Skills

Excellent communication

Analytical problem solving

Attention to detail

Multitasking

Good documentation practices

Team oriented

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

The Suddath Companies in Jacksonville, FL is seeking a Customer Service Representative to provide administrative support for hiring and onboarding activities, KPI reporting, and special projects. You will assist with recruiting, screening, and setting up pre-employment processes, while maintaining accurate documentation and cross‑department coordination.

Ideal candidates have at least 2 years of office experience, excellent communication skills, and proficiency with Microsoft Office.