Logistics Admin & Customer Support Specialist

The Suddath Companies; Lubbock (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive wage with benefits

Weekly/biweekly pay options

PTO and holidays

Tuition reimbursement

Job summary

The Suddath Companies in the United States seeks a detail-oriented Administrative Specialist to support Customer, Operations and Independent Contractors interactions and the Customer Department. The role collaborates with Home Delivery Administration and Operations to complete required processes and procedures.

Responsibilities include handling inquiries, routing communications, updating routes, preparing service orders, and maintaining accurate records.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Proficient with MS Office (Excel, Outlook, Word).
• Strong organizational and communication skills; able to multitask.

Responsibilities

• Receive and respond to customer, client, and contractor inquiries.
• Coordinate with Central Office on orders and route issues.
• Maintain daily routes, BOL processes, and service orders.
• Update delivery dates, prepare next-day deliveries, and file logs.
• Enter notes and information into the appropriate systems.
• Assist in printing manifests and organizing routes for the next day.
• Perform data entry and general office duties as assigned.

Skills

Teamwork

Organization

Problem solving

Communication skills

Data entry

Typing

Education

High School Diploma, GED, or equivalent

Two-year college degree preferred

Tools

Microsoft Excel

Outlook

Word

MS Office

Job description

The Suddath Companies in the United States seeks a detail-oriented Administrative Specialist to support Customer, Operations and Independent Contractors interactions and the Customer Department. The role collaborates with Home Delivery Administration and Operations to complete required processes and procedures.

Responsibilities include handling inquiries, routing communications, updating routes, preparing service orders, and maintaining accurate records.