Customer-Obsessed Tech Solutions Specialist

Apple; Woodbridge (VA); On-site; USD 32,000 - 43,000; Full time

Job summary

Apple Retail is seeking a Specialist who builds brand loyalty and creates owners of Apple products. You’ll deliver a customer service experience unlike any other, asking questions to learn needs and customizing recommendations.

You’ll stay up to date on Apple products and purchase options, assist peers, and help educate customers on ownership opportunities while maintaining accuracy and contributing to an inclusive environment that reflects Apple values.

Qualifications

• Availability to work a schedule that may include nights, weekends, and holidays in retail store.

Responsibilities

• Deliver excellent service by understanding customer needs and presenting Apple products and services.
• Stay up to date on product options and sales processes.
• Support store peers by sharing knowledge and assisting in ownership opportunities.
• Maintain accuracy and follow guidance.
• Contribute to an inclusive environment aligning with Apple values.

Job description

Apple Retail is seeking a Specialist who builds brand loyalty and creates owners of Apple products. You’ll deliver a customer service experience unlike any other, asking questions to learn needs and customizing recommendations.

You’ll stay up to date on Apple products and purchase options, assist peers, and help educate customers on ownership opportunities while maintaining accuracy and contributing to an inclusive environment that reflects Apple values.