Customer-Obsessed Retail Sales Manager

Michaels; Aurora (CO); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Tuition assistance

Adoption assistance

Job summary

Michaels is seeking a Sales Manager in the Aurora, CO area to lead a high-performing store team and deliver strong sales and an engaging customer experience. You will oversee front-end operations, drive KPI achievement, and coach staff for consistent brand execution.

You will provide MOD coverage, manage POS and Self-Checkout use, and support omni-channel services like BOPIS and Same Day Delivery, while promoting loyalty programs and protection services.

Qualifications

• 3+ years retail leadership experience.
• Proven ability to drive selling culture and customer experience.
• Experience coaching teams to meet KPIs and policies.

Responsibilities

• Assist Store Manager in leading SOPs and company programs.
• Ensure execution of policies, shop floor conditions, and results.
• Model customer experience and selling behaviors to boost conversions.

Skills

Retail leadership

Customer experience

Coaching

POS systems

Self-Checkout

BOPIS & delivery

Asset protection

Tools

POS systems

Self-Checkout systems

Job description

Michaels is seeking a Sales Manager in the Aurora, CO area to lead a high-performing store team and deliver strong sales and an engaging customer experience. You will oversee front-end operations, drive KPI achievement, and coach staff for consistent brand execution.

You will provide MOD coverage, manage POS and Self-Checkout use, and support omni-channel services like BOPIS and Same Day Delivery, while promoting loyalty programs and protection services.