Customer Manager, Farm & Home - Mars Petcare

mars; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Company bonus

Job summary

Mars is seeking a Customer Manager, Farm & Home to drive regional distributor and direct business growth across the Northwest and Central US. You will develop and execute customer business plans aligned with trade investments, delivering annual operating plans at the lowest possible cost.

Based in Franklin, TN or Phoenix, AZ, you will forecast, manage trade and leverage syndicated data to inform category growth for Mars and its retailers.

Qualifications

• Bachelor's Degree is required.
• 4+ years in Sales, Marketing, or Category Management in FMCG.
• Prior Account Management experience preferred.
• Forecasting process, trade management and syndicated data expertise.
• Broker/Distributor management experience preferred.
• Ability to travel 25-35% of the time.

Responsibilities

• Manage portfolio mix of regional distributor/broker business and direct business.
• Leverage category team to create insight-led presentations for Mars and retailer growth.
• Manage customer trade following RGM guidelines for maximum ROI.
• Forecast accurately, identify gaps and implement fills.
• Collaborate cross-functionally with finance, sales strategy, customer service and demand planning.

Skills

Forecasting

Trade management

Syndicated data

Account management

Sales experience

Marketing experience

Category management

Education

Bachelor's degree

Job description

Customer Manager, Farm & Home

Franklin, TN OR Phoenix, AZ

The Customer Manager, Farm & Home is accountable for delivering business segment objectives and share of customer volume by delivering sales strategic objectives at the lowest possible cost. They are also responsible for developing and implementing comprehensive customer business plans to deliver annual operating plan within trade investment plan. The role is focused on developing regional Farm and Home accounts based in the Northwest and Central US.

What are we looking for?

• Bachelor's Degree
• 4+ Years' experience in Sales, Marketing, Category Management for Fast Moving Consumer Good Industries
• Prior Account Management experience
• Fluent in forecasting process, trade management and syndicated data sources
• Broker/Distributor Management experience preferred
• Ability to travel 25-35% of time

What would be your key responsibilities?

• Manage portfolio mix of regional distributor/broker business and direct business
• Leverage category team to create insight led presentations to drive category growth for Mars and the retailer.
• Manage customer trade in conjunction with RGM guidelines for maximum return on investment.
• Responsible for accurate forecasting, gap identification and subsequent fill.
• Cross functional collaboration with finance, sales strategy, customer service and demand planning.

What can you expect from Mars?

• Work with over 150,000 diverse and talented Associates, all guided by The Five Principles.
• Join a purpose driven company, where we are striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.