Customer Manager, Farm & Home - Mars Petcare

Mars Incorporated in; Franklin (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Mars in Franklin, TN or Phoenix, AZ seeks a Customer Manager, Farm & Home to drive regional growth by delivering sales objectives and managing distributor and direct accounts. You will develop customer business plans, forecast accurately, and collaborate with finance, sales strategy and demand planning while traveling 25-35% to support Mars’ growth initiatives.

You will join a team focused on delivering share of customer volume, ROI-focused trade investments, and category growth initiatives

Qualifications

• Bachelor's degree required.
• 4+ years in sales, marketing or category management in FMCG Industries.
• Experience in account management.
• Forecasting, trade management and syndicated data experience.
• Broker/distributor management experience preferred.
• Willingness to travel 25–35%.

Responsibilities

• Manage regional distributor/broker and direct business portfolio.
• Collaborate with category team to create insight-led presentations for category growth.
• Manage customer trade in line with RGM guidelines for ROI.
• Forecast accurately, identify gaps and fill them.
• Cross-functional collaboration with finance, sales strategy, customer service and demand planning.

Skills

Sales experience

Account management

Forecasting/trade data

Broker/distributor management

Travel 25-35%

Education

Bachelor's degree

Job description

Job Description:

Customer Manager, Farm & Home

Franklin, TN OR Phoenix, AZ

The Customer Manager, Farm & Home is accountable for delivering business segment objectives and share of customer volume by delivering sales strategic objectives at the lowest possible cost. They are also responsible for developing and implementing comprehensive customer business plans to deliver annual operating plan within trade investment plan. The role is focused on developing regional Farm and Home accounts based in the Northwest and Central US.

What are we looking for?

• Bachelor’s Degree
• 4+ Years’ experience in Sales, Marketing, Category Management for Fast Moving Consumer Good Industries
• Prior Account Management experience
• Fluent in forecasting process, trade management and syndicated data sources
• Broker/Distributor Management experience preferred
• Ability to travel 25-35% of time

What would be your key responsibilities?

• Manage portfolio mix of regional distributor/broker business and direct business
• Leverage category team to create insight led presentations to drive category growth for Mars and the retailer.
• Manage customer trade in conjunction with RGM guidelines for maximum return on investment.
• Responsible for accurate forecasting, gap identification and subsequent fill.
• Cross functional collaboration with finance, sales strategy, customer service and demand planning.

What can you expect from Mars?

• Work with over 150,000 diverse and talented Associates, all guided by The Five Principles.
• Join a purpose driven company, where we are striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.