Customer Manager, Publix - Mars Petcare

Mars; Franklin (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Mars University learning

Company bonus

Competitive benefits

Job summary

Mars seeks a Customer Manager, Publix in Franklin, TN to develop and execute key account strategies for retail partners across our dog and cat portfolio. You will lead collaborations across teams to drive growth, manage forecasts, and influence decisions using complex data sources.

The role requires a Bachelor’s degree and 5+ years in customer analytics/marketing with direct client interaction, plus a proven bias for action in a fast-paced environment.

Qualifications

• Bachelor’s degree required.
• 5+ years of customer analytics/marketing with direct client interaction.
• Proven ability to build cross-functional collaboration.
• Strong data literacy to influence strategies.
• Demonstrated bias for action.

Responsibilities

• Develop and manage customer relationships to align retailer growth with assortment, merchandising, pricing, and promotions.
• Lead direct and cross-functional teams to identify opportunities and implement solutions.
• Own the financial forecast to deliver annual company objectives.
• Leverage complex data sources to inform internal and external stakeholder decisions.

Skills

Customer analytics

Relationship building

Data interpretation

Bias for action

Education

Bachelor's Degree

Job description

Job Description:

Customer Manager, Publix

Franklin, TN

The Customer Manager, Publix serves as the face of the company to develop strong relationships with key stakeholders that unlock mutual profitable growth for Mars and our retail partners. This role will be responsible for leading the development and execution of key account strategies for multiple grocery retailers across our full portfolio of products (dog and cat).

What are we looking for?

• Bachelor’s Degree
• 5+ years with customer/analytics/marketing experience including direct customer interaction.
• Successful experience building collaborative relationships within immediate team and across key stakeholders.
• Ability to understand complex data sources to develop and influence customer strategies.
• Demonstrated Bias for Action

What would be your key responsibilities?

• Achieve business objectives through developing and maintaining customer relationships by aligning strategy for retailers’ growth across assortment, merchandising, pricing, and promotion
• Leads direct and cross functional teams to identify opportunities and collaborate on solutions
• Owns and manages the development of the financial forecast to deliver annual company objectives
• Leverage complex data sources to influence internal and external stakeholder decisions.

What can you expect from Mars?

• Work with over 140,000 diverse and talented Associates, all guided by The Five Principles.
• Join a purpose driven company, where we are striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.