Customer Liaison & Accounts Growth Specialist

Ricoh USA, Inc.; Parma (OH); Presencial; USD 55.000 - 73.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401K

HSA

FSA investments

Tuition assistance

Paid vacation

Paid holidays

Descripción de la vacante

Ricoh USA, Inc. is seeking a Specialist I, Customer Liaison in Parma, OH to manage customer activity across accounts at an offsite location. The role focuses on building strong client relationships, meeting current and future needs, and growing account volume.

It may involve on-site/off-site coordination and providing limited technical support for equipment and job requirements. The position is exempt and requires customer knowledge; it operates in a demanding environment with potential

Formación

• Requires 5+ years' experience in a related field.
• Requires experience in operation of the most advanced machines, performing complex jobs.
• Customer Service experience is required.

Responsabilidades

• Interface with customers to manage higher-level work or job requirements requiring a specific production knowledge or skill.
• May serve as on-site/off-site sales coordinator for presales ad steady state engagements.
• Responsible for quoting commercial and transactional print type projects.
• Performs other duties as assigned.

Conocimientos

Customer service

Communication skills

Organizational skills

Tech trend awareness

Descripción del empleo

Ricoh USA, Inc. is seeking a Specialist I, Customer Liaison in Parma, OH to manage customer activity across accounts at an offsite location. The role focuses on building strong client relationships, meeting current and future needs, and growing account volume.

It may involve on-site/off-site coordination and providing limited technical support for equipment and job requirements. The position is exempt and requires customer knowledge; it operates in a demanding environment with potential