Strategic Solutions Account Manager

Ricoh USA, Inc.; Cleveland (OH); Presencial; USD 65.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401K

Tuition assistance

Paid vacation

Paid holidays

Descripción de la vacante

Ricoh USA, Inc. in Cleveland, OH is seeking an Account Manager to drive business development and cultivate customer relationships.

The role emphasizes strategic solution selling, understanding client environments, and presenting Ricoh’s digital transformation offerings to decision-makers. The ideal candidate has 3+ years in sales or business development, preferably in IT or managed services, and holds a bachelor’s degree or equivalent experience.

Formación

• Bachelor's degree or equivalent professional experience required.
• Minimum of 3 years of demonstrated business development or sales experience required.
• Experience in IT, technology, software, or managed services environment preferred.
• Knowledge of document management, workflow solutions, and related business processes preferred.
• Foundational understanding of profit and loss (P&L) components.
• Ability to research, analyze, and understand customer organizations to support strategic business conversations.
• Proven ability to manage multiple accounts while maintaining strong attention to detail.

Responsabilidades

• Drive business development within assigned territory and accounts.
• Develop relationships with decision-makers and influencers to generate sales opportunities within new and existing accounts.
• Understand customer environment and identify challenges through research and discovery.
• Focus on how customers make purchasing decisions and align Ricoh solutions to business needs.
• Deliver compelling presentations and proposals in virtual and in-person settings.
• Position Ricoh's portfolio to address customer needs and drive long-term partnerships.

Conocimientos

Relationship management

Consultative selling

Solution-based sales

Presentation skills

Educación

Bachelor's degree or equivalent professional experience

Descripción del empleo

Ricoh USA, Inc. in Cleveland, OH is seeking an Account Manager to drive business development and cultivate customer relationships.

The role emphasizes strategic solution selling, understanding client environments, and presenting Ricoh’s digital transformation offerings to decision-makers. The ideal candidate has 3+ years in sales or business development, preferably in IT or managed services, and holds a bachelor’s degree or equivalent experience.