Customer Itinerary Service Coordinator

Triptasticadventures; Missouri; Remote; USD 22,000 - 36,000; Full time

Benefits offered by this job

Flexible schedule

Ongoing training and professional development

Supportive team environment

Supportive team environment

Job summary

A remote services company is expanding its team and seeking individuals who excel in client support and managing diverse responsibilities. The role involves assisting with reservations and service arrangements to ensure client satisfaction. Ideal candidates possess strong communication skills and customer service experience. The position offers a flexible schedule and ongoing training in a supportive environment, making it an excellent opportunity for those looking to work remotely.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Must be at least 18 years of age.
• Reliable internet connection and smartphone required.
• Reliable internet connection and smartphone (computer is strongly recommended).
• Strong customer service experience is preferred.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training

Skills

Strong written and verbal English communication skills

Strong customer service experience

Written communication

Job description

Role Overview

We are expanding our remote team and seeking those who thrive in supporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training

What We Offer

• Fully remote role
• Flexible schedule
• Ongoing training and professional development
• Supportive team environment

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Must be at least 18 years of age
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer is strongly recommended)
• Strong customer service experience is preferred