Remote Customer Itinerary Service Coordinator

Triptasticadventures; Milwaukee (WI); Remote; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Fully remote role

Flexible schedule

Ongoing training and professional development

Supportive team environment

Job summary

A remote service company seeks organized individuals for a role managing multiple client responsibilities. You will assist clients with coordinating reservations and related services, ensuring accuracy and providing professional communication. Candidates should have strong English skills and customer service experience. This flexible role allows for independent work while supporting a distributed team and requires authorization to work in specific countries.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Must be at least 18 years old.
• Reliable internet connection and smartphone required.
• Reliable internet connection and smartphone (computer is strongly recommended)
• Strong customer service experience is preferred

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Maintain accurate records and documentation.
• Complete required training.

Skills

Strong written and verbal English communication

Customer service experience

Job description

Role Overview

We are expanding our remote team and seeking individuals who enjoy assisting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This is an ideal fit for those candidates who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service‑related inquiries
• Maintain accurate records and documentation
• Complete required training

What We Offer

• Fully remote role
• Flexible schedule
• Ongoing training and professional development
• Supportive team environment

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Must be at least 18 years old
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer is strongly recommended)
• Strong customer service experience is preferred