Customer-Focused Vehicle Service Advisor

Krumland-Auto-Group; Roswell (NM); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401K retirement savings plan

Vacation time

Holiday and sick leave

Continuing education

Job summary

Roswell Hyundai is seeking a dedicated Service Advisor to act as the liaison between customers and the service department. You will schedule appointments, review service history, and clearly communicate maintenance needs and estimated costs to customers.

Ideal candidates bring a customer-service mindset, strong communication, and the ability to work efficiently in a fast-paced environment while contributing to a team-focused culture in Roswell, NM.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive 'team-player' attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Schedule appointments for service and repairs.
• Review service history to inform customers and plan service work.
• Relay important information about vehicle maintenance and repairs to customers.
• Provide accurate cost estimates for services and repairs.

Skills

Customer service

Communication

Team player

Organizational skills

Tools

CRM software

Job description

Roswell Hyundai is seeking a dedicated Service Advisor to act as the liaison between customers and the service department. You will schedule appointments, review service history, and clearly communicate maintenance needs and estimated costs to customers.

Ideal candidates bring a customer-service mindset, strong communication, and the ability to work efficiently in a fast-paced environment while contributing to a team-focused culture in Roswell, NM.