Customer-Obsessed Service Advisor | Growth & Benefits

Krumland Auto Group; Roswell (NM); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401K Plan

Paid Vacation

Holiday & Sick Leave

Continuing Education

Employee Discounts

Training

Job summary

Roswell Hyundai is seeking a dedicated Service Advisor to bridge customers and the service team, scheduling visits, reviewing histories and communicating maintenance needs and cost estimates.

You will be the friendly face guiding owners through vehicle care, explaining recommended services in clear terms, and ensuring a world-class customer experience. Join a fast-paced, customer-focused team committed to excellence.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in automotive service is preferred.
• Excellent communication and interpersonal skills.
• Ability to work in fast-paced environment.

Responsibilities

• Act as liaison between customers and service department.
• Schedule appointments and maintain calendar.
• Review service history and maintenance records.
• Provide accurate cost estimates to customers.
• Explain required maintenance and repairs to customers.

Skills

Customer service

Communication skills

Team player

Organizational skills

Professional demeanor

Education

High school diploma or equivalent

Tools

CRM software

Job description

Roswell Hyundai is seeking a dedicated Service Advisor to bridge customers and the service team, scheduling visits, reviewing histories and communicating maintenance needs and cost estimates.

You will be the friendly face guiding owners through vehicle care, explaining recommended services in clear terms, and ensuring a world-class customer experience. Join a fast-paced, customer-focused team committed to excellence.