Customer-Focused Teller: Growth, Benefits & Community Impact

Citizens; Buffalo (NY); Presencial; USD 29.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meaningful work & relationships

Community commitment (paid volunteer 8

Matching donations to eligible 501(c)(

Career opportunities and development

Exceptional benefits

Descripción de la vacante

Citizens Bank is seeking a Teller in Buffalo, NY. You will greet customers in the lobby, assist with mobile app and ATM usage, and handle routine transactions while offering personalized solutions to help customers reach their financial goals.

You will connect customers to bankers for next steps and educate them on Citizens products and benefits. The role emphasizes friendly service, accurate cash handling, and adherence to financial policies, with a starting pay of $21 per hour and

Formación

• High School diploma or GED required.
• Minimum 6 months experience processing transactions (cash and/or digital payments).
• Minimum 1 year demonstrated customer experience, recommending and referring products and services to customers.
• Strong listening and communication skills.
• Ability to identify needs to develop long-term customer relationships.
• Ability to problem solve and provide solutions to customer issues.
• Customer-centric to deliver exceptional service.
• Comfortable with using digital technology to support business goals.
• Ability to work branch hours, including weekends and evenings.

Responsabilidades

• Greet customers in lobby and demonstrate mobile app or ATMs.
• Provide personalized advice and connect customers to bankers for next steps.
• Educate customers about Citizens products and benefits.
• Follow all financial policies, including cash handling and local laws.

Conocimientos

Customer service

Cash handling

Digital payments

Communication skills

Needs assessment

Problem solving

Branch hours flexibility

Active listening

Comfort with digital tech

Educación

High School diploma or GED

Descripción del empleo

Citizens Bank is seeking a Teller in Buffalo, NY. You will greet customers in the lobby, assist with mobile app and ATM usage, and handle routine transactions while offering personalized solutions to help customers reach their financial goals.

You will connect customers to bankers for next steps and educate them on Citizens products and benefits. The role emphasizes friendly service, accurate cash handling, and adherence to financial policies, with a starting pay of $21 per hour and