Customer-Focused Teller: Elevate the Banking Experience

Northwest Bank; Pittsburgh (Allegheny County); On-site; USD 21,000 - 26,000; Full time

Job summary

Northwest Bank Ross Township is seeking a Teller who will be a friendly face in our branch, welcoming customers, processing transactions, resolving problems, and educating clients about our products and digital offerings.

You will balance drawers, assist with daily office tasks, protect against risk by following procedures, and help customers achieve financial wellness through outstanding service and referral opportunities.

Qualifications

• Able to establish effective working relationships with team members and customers.
• Excellent verbal and written communication.
• Strong attention to detail and accuracy.

Responsibilities

• Identify referral opportunities and contribute to sales goals.
• Assist customers with questions and resolve problems.
• Balance teller drawer daily and support office tasks.
• Provide exceptional customer service in person, over the phone, and via email.

Skills

Customer service

Cash handling

Communication

Teamwork

Problem solving

Education

High School Diploma

Job description

Northwest Bank Ross Township is seeking a Teller who will be a friendly face in our branch, welcoming customers, processing transactions, resolving problems, and educating clients about our products and digital offerings.

You will balance drawers, assist with daily office tasks, protect against risk by following procedures, and help customers achieve financial wellness through outstanding service and referral opportunities.