Teller: Elevate Customer Experience & Financial Wellness

Northwest Bank; Mt. Lebanon (PA); On-site; USD 21,000 - 28,000; Full time

Job summary

Northwest Bank is seeking a friendly, customer-focused Teller to join our Mt. Lebanon branch. You will greet customers, process transactions accurately, educate clients on services, and identify referral opportunities for colleagues when appropriate.

In this on-site role, you’ll balance cash drawers, assist with opening/closing procedures, and support the team in meeting daily goals while delivering the Northwest star customer experience.

Qualifications

• Customer service experience preferred
• Cash handling experience preferred
• Banking and/or retail experience preferred
• Ability to multi-task and work evenings/weekends

Responsibilities

• Greet customers and assist with questions and needs
• Balance teller drawer daily and support opening/closing tasks
• Refer customers to appropriate team members for complex requests
• Deliver high-quality service and protect bank from risk

Skills

Customer service

Cash handling

Problem resolution

Communication

Team player

Sales referral

Education

High School Diploma or equivalent

Tools

Teller System

Job description

Northwest Bank is seeking a friendly, customer-focused Teller to join our Mt. Lebanon branch. You will greet customers, process transactions accurately, educate clients on services, and identify referral opportunities for colleagues when appropriate.

In this on-site role, you’ll balance cash drawers, assist with opening/closing procedures, and support the team in meeting daily goals while delivering the Northwest star customer experience.