Customer-Focused Teller: Banking Service & Wellness

Northwest Bank; Pittsburgh (Allegheny County); On-site; USD 29,000 - 38,000; Full time

Job summary

Northwest Bank in Mount Oliver, PA is seeking a friendly Teller to join our retail network. You will welcome customers, efficiently process transactions, resolve problems, and identify financial needs for referral to the appropriate line of business.

You will balance drawer daily, participate in meetings, ensure security and policy adherence, and support teammates while working evenings and weekends as needed.

Qualifications

• High School Diploma or equivalent preferred.
• Customer service experience preferred.
• Cash handling experience preferred.
• Banking/retail experience preferred.

Responsibilities

• Greet customers and answer questions; resolve issues and inform about products/services.
• Balance teller drawer daily and assist in office/meetings.
• Deliver exceptional customer experience in person, over the phone, and by email.

Skills

Customer service

Problem solving

Communication

Teamwork

Education

High School Diploma or equivalent

Tools

Teller System

Microsoft Office

Job description

Northwest Bank in Mount Oliver, PA is seeking a friendly Teller to join our retail network. You will welcome customers, efficiently process transactions, resolve problems, and identify financial needs for referral to the appropriate line of business.

You will balance drawer daily, participate in meetings, ensure security and policy adherence, and support teammates while working evenings and weekends as needed.