Customer-Focused Teller: Drive Financial Wellness

LE001 Northwest Bank; Elizabeth (NJ); On-site; USD 34,000 - 42,000; Full time

Job summary

Northwest Bank Elizabeth branch is seeking a friendly Teller to help customers with transactions, answer questions, and identify referral opportunities. You will maintain accurate cash handling and balance duties, support daily operations, and contribute to a welcoming banking experience.

The role requires strong customer service skills, basic product knowledge, and the ability to work evenings and weekends as needed. Training and security procedures are a part of the job.

Qualifications

• High School Diploma or equivalent preferred.
• Customer service experience preferred.
• Cash handling experience preferred.
• Banking and/or retail experience preferred.

Responsibilities

• Assist customers and visitors with questions, problem resolution, and other needs.
• Proactively engage with customers to inform them of product/service features and benefits.
• Balance teller drawer daily and participate in office meetings and dual control balancing.
• Deliver exceptional customer experience in person, over the phone, and via email.
• Work evenings and weekends as scheduled or necessary.

Skills

Customer service

Cash handling

Banking knowledge

Education

High School Diploma or equivalent

Job description

Northwest Bank Elizabeth branch is seeking a friendly Teller to help customers with transactions, answer questions, and identify referral opportunities. You will maintain accurate cash handling and balance duties, support daily operations, and contribute to a welcoming banking experience.

The role requires strong customer service skills, basic product knowledge, and the ability to work evenings and weekends as needed. Training and security procedures are a part of the job.