Customer-Focused Teller: Elevate Financial Wellness

Northwest-Bank; Pittston (Luzerne County); On-site; USD 30,000 - 36,000; Full time

Job summary

Northwest Bank Pittston branch is seeking a Teller to provide friendly, efficient service, balance cash drawer, and resolve customer needs. You will identify referral opportunities and support branch goals while maintaining security and accuracy.

The role emphasizes outstanding customer interaction, knowledge of bank products, and teamwork, with potential evening/weekend hours as needed.

Qualifications

• Education: High School Diploma or equivalent preferred.
• Cash handling experience preferred.
• Customer service experience preferred.
• Banking and/or retail experience preferred.

Responsibilities

• Assist customers with questions, problem resolution, and other needs.
• Balance teller drawer daily and participate in branch operations.
• Deliver exceptional customer experience in person, over the phone, and via email.
• Protect the bank from risk by following compliance and security procedures.
• Support branch opening/closing tasks as needed.

Skills

Relationship building

Communication

Active listening

Time management

Decision making

Teller System knowledge

Education

High School Diploma or equivalent

Tools

Teller System

Microsoft Office

Job description

Northwest Bank Pittston branch is seeking a Teller to provide friendly, efficient service, balance cash drawer, and resolve customer needs. You will identify referral opportunities and support branch goals while maintaining security and accuracy.

The role emphasizes outstanding customer interaction, knowledge of bank products, and teamwork, with potential evening/weekend hours as needed.