Customer-Centric Teller: Banking & Wellness Focus

Northwest-Bank; Warren (Warren County); On-site; USD 32,000 - 44,000; Full time

Job summary

Northwest Bank seeks a friendly Teller to join our retail network. You will welcome customers, process transactions accurately, resolve issues, educate customers on products, and identify referral opportunities to the appropriate line of business.

In this role you will balance cash drawer daily, participate in office meetings, maintain security and compliance, work as part of a team, and support the branch with opening and closing tasks.

Qualifications

• Customer service experience preferred.
• Cash handling experience preferred.
• Banking/retail experience preferred.
• All applicants will be screened; only those closely matching the qualifications will be contacted.

Responsibilities

• Welcome customers and efficiently process transactions.
• Resolve problems and educate customers on products/services.
• Balance teller drawer daily and participate in branch operations.
• Refer customers to appropriate team member for complex requests and products/services.
• Support safety, compliance, and dual-control procedures.

Skills

Customer service

Cash handling

Banking knowledge

Retail experience

Microsoft Office

Teller System

Education

High School Diploma or equivalent

Tools

Microsoft Office

Teller System

Job description

Northwest Bank seeks a friendly Teller to join our retail network. You will welcome customers, process transactions accurately, resolve issues, educate customers on products, and identify referral opportunities to the appropriate line of business.

In this role you will balance cash drawer daily, participate in office meetings, maintain security and compliance, work as part of a team, and support the branch with opening and closing tasks.