Customer-Focused Service Advisor - Flexible Hours

Jannell Motors Inc; Hanover (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Working Hours

Health Insurance

PTO & Sick Leave

401(K)

Job summary

Jannell Motors Inc in Hanover, Massachusetts is looking for a Service Advisor to join our team. The role involves greeting customers, scheduling appointments, and managing service workflow efficiently.

Ideal candidates should have strong problem-solving skills and a customer-oriented attitude. Benefits include competitive pay, flexible hours, health insurance, and PTO. Join us to be part of the Ford Family, where we value service and integrity!

Qualifications

• Minimum 1 year in service department.
• Ability to lift 50 pounds and work on feet for extended periods.
• Previous experience at a Ford dealership is a plus.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Determine and recommend maintenance based on vehicle history.
• Prepare accurate cost estimates for labor and parts.
• Monitor the progress of each vehicle and update customers.

Skills

Customer satisfaction

Knowledge of automobiles

Problem identification

Energetic personality

Computer skills

Positive attitude

Education

High school diploma or equivalent

Job description

Jannell Motors Inc in Hanover, Massachusetts is looking for a Service Advisor to join our team. The role involves greeting customers, scheduling appointments, and managing service workflow efficiently.

Ideal candidates should have strong problem-solving skills and a customer-oriented attitude. Benefits include competitive pay, flexible hours, health insurance, and PTO. Join us to be part of the Ford Family, where we value service and integrity!