Customer-Focused Service Advisor — Flexible Hours

Bertera Nissan Manchester; Manchester (CT); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A leading automotive service provider in Manchester is seeking a motivated Service Advisor to assist customers with their vehicle maintenance needs. The ideal candidate will have strong customer service skills, excellent communication abilities, and knowledge of automotive systems. Responsibilities include greeting customers, providing estimates, scheduling appointments, and ensuring customer satisfaction. This position offers flexible hours and potential earnings of up to $80,000 annually.

Qualifications

• Previous experience in a customer service or automotive service role preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize work in a fast-paced environment.
• Knowledge of automotive systems and maintenance procedures.
• Valid driver's license and clean driving record.

Responsibilities

• Greeting customers and discussing their vehicle service requirements.
• Providing accurate estimates and recommendations for repairs.
• Scheduling appointments and coordinating service timelines.
• Keeping customers informed of the status of their vehicle.
• Following up with customers after service to ensure satisfaction.
• Maintaining a high level of customer service and professionalism.
• Working closely with the service team for timely completion of work.

Skills

Customer service skills

Strong communication

Multitasking

Knowledge of automotive systems

Proficiency with computer software

Job description

A leading automotive service provider in Manchester is seeking a motivated Service Advisor to assist customers with their vehicle maintenance needs. The ideal candidate will have strong customer service skills, excellent communication abilities, and knowledge of automotive systems. Responsibilities include greeting customers, providing estimates, scheduling appointments, and ensuring customer satisfaction. This position offers flexible hours and potential earnings of up to $80,000 annually.