Assistant Service Manager — Automotive Ops & Growth

Jannell Motors Inc

Hanover (MA)

On-site

USD 71,089 - 85,150

Full time

14 days+

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Benefits offered by this job

Health insurance

401k with company match

Paid vacations

Disability plans

Opportunities for growth

Job summary

Jannell Motors Inc in Hanover, MA is seeking an Assistant Service Manager to assist with service operations and enhance customer satisfaction. You will support the Service Manager in daily operations, ensuring quality work and addressing customer inquiries effectively.

The ideal candidate will have prior experience in automotive service management, strong leadership skills, and a customer-oriented mindset. We offer a competitive salary and a comprehensive benefits package in a supportive work environment.

Qualifications

Prior experience in automotive service management.
Strong leadership and communication skills.
Ability to work in a fast-paced environment and handle multiple tasks effectively.
Knowledge of automotive service processes and industry trends.
Team player with a customer-oriented mindset.

Responsibilities

Assist Service Manager in overseeing service department operations.
Ensure quality workmanship and efficiency in service processes.
Handle customer inquiries and complaints, providing exceptional customer service.
Coordinate with technicians and other team members to streamline service workflow.
Monitor Advisor's Repair Orders and implement improvements.