Assistant Service Manager — Automotive Ops & Growth

Jannell Motors Inc; Hanover (MA); Sur place; USD 71 089 - 85 150; Plein temps

Avantages offerts par ce poste

Health insurance

401k with company match

Paid vacations

Disability plans

Opportunities for growth

Résumé du poste

Jannell Motors Inc in Hanover, MA is seeking an Assistant Service Manager to assist with service operations and enhance customer satisfaction. You will support the Service Manager in daily operations, ensuring quality work and addressing customer inquiries effectively.

The ideal candidate will have prior experience in automotive service management, strong leadership skills, and a customer-oriented mindset. We offer a competitive salary and a comprehensive benefits package in a supportive work environment.

Qualifications

• Prior experience in automotive service management.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• Knowledge of automotive service processes and industry trends.
• Team player with a customer-oriented mindset.

Responsabilités

• Assist Service Manager in overseeing service department operations.
• Ensure quality workmanship and efficiency in service processes.
• Handle customer inquiries and complaints, providing exceptional customer service.
• Coordinate with technicians and other team members to streamline service workflow.
• Monitor Advisor's Repair Orders and implement improvements.

Connaissances

Leadership skills

Communication skills

Customer-oriented mindset

Ability to multitask

Description du poste

Jannell Motors Inc in Hanover, MA is seeking an Assistant Service Manager to assist with service operations and enhance customer satisfaction. You will support the Service Manager in daily operations, ensuring quality work and addressing customer inquiries effectively.

The ideal candidate will have prior experience in automotive service management, strong leadership skills, and a customer-oriented mindset. We offer a competitive salary and a comprehensive benefits package in a supportive work environment.