Customer-Focused Self-Storage Sales Associate

CubeSmart; Boulder (CO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

401(k) match

Health Savings Account contributions

Work-life balance

Job summary

CubeSmart Self-Storage is seeking a Store Operations Associate to manage and maintain stores within the district. The role combines customer service excellence with hands-on property maintenance to ensure a safe, clean, and welcoming experience for all customers.

You will engage with customers to identify storage needs, guide them through the leasing process, and process payments using our POS system, while contributing to a team-driven, growth‑oriented culture.

Qualifications

• Positive and outgoing personality.
• Experience delivering high quality customer service to a diverse market.
• Self-driven with strong operational focus.

Responsibilities

• Develop customer relationships and identify storage needs to provide solutions.
• Meet monthly sales goals and service metrics.
• Perform daily operational tasks: lock checks, show units, rent storage, process payments.
• Support leasing, payment processing, deposits, and courtesy calls for late payments.

Skills

Positive personality

Customer service

Operational focus

MS Office

Tools

MS Office

Job description

CubeSmart Self-Storage is seeking a Store Operations Associate to manage and maintain stores within the district. The role combines customer service excellence with hands-on property maintenance to ensure a safe, clean, and welcoming experience for all customers.

You will engage with customers to identify storage needs, guide them through the leasing process, and process payments using our POS system, while contributing to a team-driven, growth‑oriented culture.