Customer-Focused Manufacturing Program Lead

Metasys Technologies; Longmont (CO); On-site; USD 120,000 - 160,000; Full time

Job summary

Metasys Technologies is seeking a Manufacturing Program Manager to lead Customer Focus Teams and drive project success and profitability. You will partner with Account Management and the site GM to deliver products and services that meet customer requirements and internal goals.

The role emphasizes leadership, cross-functional coordination, and proactive communication. You will manage sales orders, pricing, ECO/ECN processes, and deliverables across internal teams while maintaining margins and

Qualifications

• Bachelor's degree required.
• CEPM certification or equivalent experience preferred.
• 3+ years of electronics contract manufacturing experience.
• Experience as a program manager in aerospace/defense environment.

Responsibilities

• Lead Customer Focus Team meetings and maintain notes/action items.
• Close action items with internal teams and customer support.
• Lead weekly/monthly customer meetings with frequency per customer.
• Manage sales order process related to customer change requirements.
• Drive customer satisfaction while achieving client financial goals.
• Communicate metrics (inventory turns, quality, delivery, PPV, E&O) to customer.
• Explain NCNR parts with customer sign-off and escalate if no response.
• Initiate quotes/re-pricing with AM and schedule kick-offs with SCSM.
• Support EOL agreements and contract reviews with AM.
• Ensure profitability and compare project costs to quotations.
• Develop and cultivate new business opportunities.
• Escalate issues to close items timely and mitigate risks.
• Implement ECO/ECN and present cost impact to customer.
• Coordinate with Operations for timely production schedules.

Skills

Leadership

Communication

Problem solving

Organization

Microsoft Excel

Education

Bachelor's degree

CEPM Certification or equivalent

Tools

MS Office

Job description

Metasys Technologies is seeking a Manufacturing Program Manager to lead Customer Focus Teams and drive project success and profitability. You will partner with Account Management and the site GM to deliver products and services that meet customer requirements and internal goals.

The role emphasizes leadership, cross-functional coordination, and proactive communication. You will manage sales orders, pricing, ECO/ECN processes, and deliverables across internal teams while maintaining margins and