Senior Program Manager: Customer Delivery Lead

Tecan; Morgan Hill (CA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) with company match

Paid time off and company holidays

Professional development and career growth opportunities

Job summary

Tecan in Morgan Hill is seeking a Senior Program Manager who will serve as the primary customer interface. You'll lead internal teams to ensure customer requirements and delivery expectations are achieved.

The role involves driving customer satisfaction through proactive communication, coordinating schedules, and overseeing operational excellence. Ideal candidates will have a background in engineering or business and experience in project management, particularly in contract manufacturing.

We offer competitive compensation and comprehensive benefits to support your development and career growth.

Qualifications

• 3+ years of experience in Program or Project Management.
• Strong proficiency in Microsoft Excel and PowerPoint.
• Experience in contract manufacturing or project management in a design environment.

Responsibilities

• Serve as the primary customer interface for assigned accounts.
• Lead internal cross-functional teams to support manufacturing requirements.
• Drive customer satisfaction through proactive communication and operational excellence.

Skills

Customer relationship management

Project management

Communication skills

Analytical skills

Education

Bachelor's degree in Engineering, Business, Marketing, or related field

Tools

Microsoft Office Suite

ERP/MRP systems

Job description

Tecan in Morgan Hill is seeking a Senior Program Manager who will serve as the primary customer interface. You'll lead internal teams to ensure customer requirements and delivery expectations are achieved.

The role involves driving customer satisfaction through proactive communication, coordinating schedules, and overseeing operational excellence. Ideal candidates will have a background in engineering or business and experience in project management, particularly in contract manufacturing.

We offer competitive compensation and comprehensive benefits to support your development and career growth.