Customer Programs Lead, CMOS Solutions

GlobalFoundries inc.; Austin (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

GlobalFoundries seeks a Customer Program Manager to advocate for customers of our CMOS product line, blending technical depth with program leadership to ensure needs, priorities, and success criteria are understood internally and delivered predictably.

You will drive alignment across Product, Engineering, Applications/FAE, Quality and Sales, owning program execution, risk management, and customer communication to deliver outcomes that meet requirements and milestones.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Physics or related field.
• 5+ years in semiconductors in program management, applications engineering, customer engineering, product management, or related roles.
• Strong technical capability to discuss CMOS architectures, integration, and tradeoffs.
• Proven ability to advocate from the customer POV while driving internal execution and balancing constraints.
• Strong program management discipline and executive communication skills.

Responsibilities

• Serve as the internal voice of the customer; ensure customer requirements shape decisions.
• Build trust through clear, proactive communications and accountable program leadership
• Lead customer programs end-to-end (requirements → execution → delivery) including schedules and milestones
• Maintain rigorous RAID management and escalation paths
• Translate customer system-level requirements into actionable internal requirements and validation criteria
• Partner with engineering/apps to resolve technical issues across bring-up, integration, and qualification
• Ensure aligned internal commitments; clarify scope, timelines, and tradeoffs to avoid over-commitment
• Prepare customer-facing status, executive summaries, and decision options
• Coordinate Engineering, Product, FAEs, Quality, Ops, and Sales to remove blockers and deliver outcomes
• Support QBRs, roadmap reviews, and critical customer escalations with clear narratives
• Systematize capture of customer learnings; feed insights into roadmap and processes

Skills

Program management

Customer engagement

Semiconductors

Executive communication

Technical leadership

Education

Bachelor's degree in Engineering, Computer Science, Physics

Job description

GlobalFoundries seeks a Customer Program Manager to advocate for customers of our CMOS product line, blending technical depth with program leadership to ensure needs, priorities, and success criteria are understood internally and delivered predictably.

You will drive alignment across Product, Engineering, Applications/FAE, Quality and Sales, owning program execution, risk management, and customer communication to deliver outcomes that meet requirements and milestones.